Terms and Conditions

Appointment Scheduling and Cancellations

• Appointments must be scheduled in advance through our online booking system or by contacting our office directly.
• We require at least 24 hours’ notice for appointment cancellations or rescheduling. Failure to do so may result in a cancellation fee, where applicable.
• Appointment timing may be subject to doctor availability, patient volume, technical issues, or operational requirements.

Payment Terms

• Payment for consultation, medicines, or services is due at the time of booking, consultation, visit, or service delivery, unless prior arrangements have been made.
• We may accept various forms of payment, including cash, credit/debit cards, UPI, online payments, and insurance claims where applicable.
• Any charges not covered by insurance, third-party providers, or other arrangements are the responsibility of the patient.
• Prices, consultation fees, medicine charges, delivery charges, and service charges may change from time to time without prior notice.

Patient Responsibilities

• Patients are responsible for providing accurate, complete, and updated health information, including medical history, current medications, allergies, reports, and symptoms.
• Patients must follow prescribed treatment plans, dosage instructions, lifestyle guidance, and attend follow-up appointments as directed by the doctor.
• Patients should notify us of any changes in their contact information, address, health condition, medication use, or emergency medical status.

Privacy and Confidentiality

• We are committed to protecting your privacy and handling your personal health information in accordance with applicable privacy practices and relevant laws.
• For more details on how we collect, use, and protect your information, please refer to our Privacy Policy.

Medical Disclaimer

• The information provided on our website, advertisements, communication channels, or consultation platforms is for healthcare guidance and service awareness. It should not be treated as a substitute for emergency medical care.
• In case of a medical emergency, severe symptoms, breathing difficulty, chest pain, or any urgent condition, patients should immediately contact emergency services or visit the nearest hospital.
• Treatment results may vary depending on the patient’s health condition, medical history, compliance, lifestyle, and response to treatment.

Limitation of Liability

• To the maximum extent permitted by law, PDM Homeopathy Hospital shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our website, booking platform, consultation, or services.
• We do not guarantee specific outcomes, cure timelines, or treatment effectiveness. Medical response differs from patient to patient.
• We are not responsible for delays caused by incorrect information provided by the patient, courier delays, technical issues, payment gateway failures, or circumstances beyond our reasonable control.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on our website and will become effective immediately upon posting. Users are encouraged to review this page periodically.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact our hospital.